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To restore full functionality of your cable gateway: Cannot access advanced router settings such as WPS Wizard, Setup, USB Storage, Security, and Advanced Home.Router mode setting is set to NO or dimmed.Wireless functionality on the cable gateway is disabled.Cable gateway shows only Administration options on the ADVANCED tab.Cable gateway shows only Cable Connection page on the BASIC tab.Cannot connect wirelessly after your NETEGAR cable gateway is connected to MediaCom service.Cannot access the Internet on more than one wired device.
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You are likely experiencing this issue if you are a MediaCom customer and are experiencing any of the following symptoms: In the meantime, MediaCom will remove the configuration for customers who are affected by this issue. MediaCom is working on a fix but it might take some time to resolve the problem. Due to this upgrade, MediaCom created an overlapping configuration issue that causes all Broadcom chip-based cable gateways, including some cable gateways from NETGEAR, to be placed modem mode or bridge mode. If you want to save money and live in an area with a DOCSIS 3.0–compatible network, consider a DOCSIS 3.0 modem and learn about channel bonding.MediaCom recently updated its system and pushed a new configuration to its customers. While DOCSIS 3.1 modems have the most up-to-date technology, DOCSIS 3.0 modems cost less in general. You can use either a DOCSIS 3.0 modem or DOCSIS 3.1 modem in these areas, since DOCSIS 3.1 modems are backward compatible. In many areas of the US, especially rural towns, cable internet networks still run on DOCSIS 3.0 technology. You can find out your provider’s DOCSIS standard in your area by contacting your provider’s customer service. The most recent generation is DOCSIS 3.1, and if your internet network uses DOCSIS 3.1, you’ll need a DOCSIS 3.1 modem. We recommend the NETGEAR CM2050V for Xfinity Voice.īut because it’s hard to find voice-compatible modems for most other providers, we recommend using your internet provider’s rentable modem if you have a home phone and internet plan.ĭOCSIS stands for “Data Over Cable Service Interface Specification.” It’s the technology that allows us to send and receive internet information over coaxial cable lines, and it applies to both internet networks and your home modem.Įach generation of DOCSIS has increased how quickly information travels from your internet service provider to your home and back. Heads-up-if you have an internet and voice bundle plan, you’ll need a router made to work specifically with your internet provider’s voice technology. The NETGEAR CM500 is ideal for plans up to 400 Mbps, and Motorola MB7621 works well for plans up to 800 Mbps.
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Of course, those choices are a bit pricey, and a cheaper modem will work just fine if you have slower internet speeds. The NETGEAR CAX80 is the best modem/router combo on the market, with top modem and router technology. We even named it our favorite gigabit modem.Īnd while we usually suggest buying separate modem/routers for the flexibility, we recognize the appeal of buying one device and calling it a day. Out of the dozens of cable modems we’ve researched at, the ARRIS S33 stands out because it offers the latest DOCSIS 3.1 technology, supports gigabit speeds, and comes with a two-year warranty.